Outstanding performance statistics, and valued partnerships
Outstanding performance statistics, and valued partnerships
As of February this year, we’re delighted to have nearly 2 million TeamCard members, and to have had over 21 million visitors to venues using TeamCard.
As pioneers in the venue access control industry, we are trusted partners to all our clients, and regularly provide consultations to other venues on unrelated systems.
The fact that many of our clients have stayed with us for 10 years or more testifies to TeamCard’s performance, design and resilience.
If you would like to talk to us about your venue access control requirements, please get in touch
TeamCard is second to none when it comes to delivering a top quality product, and exceptional service. Chelsea FC has utilised varying aspects of the TeamCard system over the years. We continue to see the benefits of this relationship and expect it to continue to grow. TeamCard is a company we have confidence in.
Elaine Clark, Head of Information and Communication Technology
After a lengthy tender and selection process from all the major suppliers in this sector we decided to proceed with STG and the TeamCard Access membership and Loyalty system. Ultimately their product and vision for where the product was going to be in 3-5 years was the difference for Stoke City football club. It also helped that TeamCard had a very good existing integration with our Ticketing system SEE360 at a number of sports clubs. The implementation process was seamless and TeamCard ensured every milestone in the project plan was met and on time. My experiences to date are very positive and I wouldn’t hesitate to recommend the system and the team behind the system to anyone. We look forward to maintaining our excellent partnership and remain happy knowing we are looked after by a safe pair of hands.
Josh Whittaker-Vyse, Ticket Office Manager
The TeamCard system has now been in place at Hull City for over a year and has proved to be extremely reliable, living up to all our expectations. TeamCard has been a great company to work with, delivering a high level of customer service. We are comfortable that they are a ‘safe pair of hands’ and look forward to working with them on further projects in the future.
Martin Conley, Head of IT, TeamCard Integration
The TeamCard venue Access solution is at the centre of Goodwood’s operations for all its public events including Festival of Speed, Goodwood Revival, Goodwood Members Meeting and the full calendar of horseracing fixtures.
The TeamCard software allows our customers seamless ingress and egress through the TeamCard application on multimedia handheld scanners developed for Goodwood.
Since awarding the contract to TeamCard we have been very pleased with the excellent functionality of the software and TeamCard’s flexibility towards enhancing the production and solution. We have found them to have taken on board our specific requirements with enthusiasm and efficiency and are delivering very exciting operational enhancements for Goodwood.
I wouldn’t hesitate to recommend them as a supplier to any business.
Di Hudson, Group Head of IT
We have used TeamCard as our Access Control provider since the beginning of the 2013/2014 Season.
The implementation of the turnstile scanners and the software and printers was flawless and we received support from our Customer Manager from them from the first game we used the system.
We were regularly kept informed of any updates and their service levels should you need them for anything relating to their system is dealt with promptly and efficiently.
Our Customer Account Manager is in regular contact with us to ensure that we are set up for any events that we have as we don’t only deal with regular games we have concerts and other events that require access control.
We were also successful in obtaining fixtures for the Rugby World Cup and although ticketing was outsourced they kept us regularly informed of how Rugby World Cup and TeamCard worked together to ensure the events ran smoothly.
I would have no hesitation of recommending TeamCard as an access control provider and their service levels are excellent.
Dave Moody, Ticket Office Manager
STG has been working closely with us since 2005, developing the core systems which allow us to deliver leading edge solutions to our clients. They provide us what we need to operate comprehensive and efficient city pass systems in some of the largest cities in the world. The systems, solutions and support STG delivers are second to none.
Amanda Truman, Director, Product Marketing
Scotcomms have been fantastic to work with over the two seasons we’ve used the TeamCard system. They have met the challenges of how a cricket ground differs from many of their other stadium clients and have been able to cater for the unique aspects of cricket at Lord’s and the MCC. The personal approach to account management and support means we continue to get the most out of the system, and its reliability gives us total confidence on a match day.
Will Low, IT Project Manager
Having partnered with TeamCard since 2013, they’ve proven to be been great for us. They provide an outstanding service and have a reliable product which is integral for managing our stadium and we get all this and more without question.
Kurt Pitman, Director of Marketing and Ticketing Services
We have worked with these guys for over 15 years, TeamCard was instrumental in introducing an all Membership scheme for the club resolving so many matchday issues. Millwall Football Club have used TeamCard for numerous different aspects beyond access control, including; loyalty, card production for our Season Ticketholders and Membership fulfilment services. We have always found their solution to be dependable and extremely efficient. TeamCard provides excellent customer communication with fast response and turnaround times to all requirements with a high level of professionalism. I have no hesitation recommending TeamCard to prospective clients as I have always experienced a first-class service.
Pru Buckley, Head of Ticketing
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